It is natural for people to have questions regarding the new tax system. To get the support what they needed: “GST Help Desk”
The Goods & Service Tax (GST) was launched in India on July 1, 2017, with the aim to implement a one tax system throughout the country to remove the cascading effect generated by indirect taxes.
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What is GST Helpline?
While various vendors, manufacturer, businessmen and providers are studying the new Goods and Services Tax (GST) System, many government offices have opened multiple windows to solve their query. The regime has opened multiple windows of correspondence to deliver the questions related to GST, the new indirect tax administration that rollout on July 1, 2017.
The Government of India, as well as many private entities in India, have started several help desks to assist people in understanding and accepting the GST based tax system. They also provide a GST Help Desk no: 0120-4888999.
In this article, you can find about all the existing GST helpline numbers, email ids, social channels, mobile apps, blogs, etc through which you can find a solution to your GST related queries.
What is there for taxpayers?
There are twelve “helpdesk” to understand complicated GST things easily:
Download PDF file for all in one GST helplines.
- Toll-Free Number
- Helpline Email Id
- Registration Helpline Number
- Help Desk Phone No
- GST Helpline No Delhi
- GST Helpline App
- Phone Number of Officers
- CBEC Mitra Helpdesk
- Finance Ministry Contact Number
- GST Officers Names with Contact Numbers and Email
- Websites and Blogs
- Official Social Media Accounts
Public (Government-provided) GST Helpline Options
The Government of India and the GST Council have introduced some toll-free GST helpline numbers to assist customers in India. You can use the below GST customer care number for any of the following queries:
Problems/issues with GST registration or return filing on GST Portal.
- To know more about GST
- To file a complaint
Recommended: NAA Introduces Helpline Number For GST Profiteering Complaints
GST Toll-Free Customer Care Number: 1800-1200-232
The above GST helpline phone number is valid for all states in India and will be active 24/7 to help people with their GST questions. It will provide support in six languages, including Hindi, English, Gujarati, Kannada, Marathi and Malayalam. People can also share their suggestions and feedbacks using this toll-free helpline number.
GST Seva Kendra: Government’s Helpline for GST Compliance
GST Seva Kendra can also act as a GST department office for a while, as the GST Seva Kendra or one can call GST Facilitation Centre was introduced to the registered taxpayers by the Finance ministry.
The GST Seva Kendra includes all the manpower and resource to help the registered taxpayers on the topics of GST compliance. It is also helpful to the entrepreneurs and small business.
The GST Seva Kendra offers services like:
- Helping the registered taxpayers in legal provisions, procedures and documents
- Making understand the legal provisions, procedures and documents
- Clearing in GST applications, references etc. of the taxpayers from the GST department and authorities
- Helping in support from GSTN/DG Systems, CBIC.
- Assisting the taxpayers from an overall point of view and maintaining the Taxpayer Satisfaction Forms as an improvement
Recommended: What is GST Fraud and How You Should Deal with it?
CBEC Mitra Help Desk
For any questions and problems with ACES/CBEC-GST applications, users can contact the CBEC Mitra Helpdesk using the following contact details.
CBEC Helpline Email id: cbecmitra.helpdesk@icegate.gov.in
CBEC GST Toll-free Number: 1800 1200 232 (Toll-free)
GSTN Helpdesk Email: helpdesk@gst.gov.in
GST Contact Email: info@gstn.org.in
GSTN Helpdesk Phone Number (For taxpayers): 0124-4688999 (Ghaziabad)
Helpline Number for Tax Officials: 0124-4479900 (Gurgaon)
GST Help Desk Number: 011-49111200 (Delhi)
Finance Ministry Email Id: fm@finance.nic.in
Secretarial Email: secretariat@gov.in
These helpline numbers are based on the availability of GST help desk for a particular region but they are accessible throughout the country.
For other GST related information, you can visit the official websites.
GST Official Website: www.gstn.org and www.gst.gov.in
GST Help section and FAQs: https://www.gst.gov.in/help/faq/
Finance Ministry Contact Details
For more intense GST queries or personal issues, you can use the office contact numbers of various officials of the Ministry of Finance, as mentioned below.
Finance Minister, North Block, New Delhi – 110001
Contact – 011-23092510/ 23092810/ 23093868/ 23094399
Secretary (Revenue) North Block, New Delhi – 110001
Contact – 011-23092653/ 23092111
Secretary of Economic Affairs, North Block, Pin Code – 110001, New Delhi. Contact – 011-23092611 and 011-23092555
Finance Secretary & Secretary (Expenditure) North Block, New Delhi – 110001
Contact – 011-23092929/ 23092663
Secretary (Finance Services) Jeevan Deep Building,10 Parliament Street, New Delhi – 110001
Contact – 011-23340222/ 23343478
Minister Of State For Finance (Revenue & Financial Services) North Block, New Delhi – 110001
Contact – 011-23092377/ 23094108
State-wise GST Customer Care Helpline Numbers
|
States |
GST Phone Number |
| Andhra Pradesh | 0866 2550822 |
| GST Helpline No Delhi | 0124-4688999 |
| Bihar | 0612 2214741 |
| Gujarat | 079 26576856 or 26576858 |
| Himachal Pradesh | 18001808066 |
| Madhya Pradesh | 18002330440 |
| Odisha | 18003456753 |
| Punjab | +91 8283801179 |
| GST Helpline Number Maharashtra | 0124-4688999 |
| GST Helpline Number Uttar Pradesh | 0522-2721944 |
| GST Customer Care Chennai | 1800 180 8066 |
| GST Helpline Number Rajasthan | 0141-2227597, 2227960 |
| GST Helpline Kerala | 0471155300 |
GST Office Address (New Delhi)
| Goods & Service Tax Council Office, Tower-II, 5th floor, Jeevan Bharti Building, Pin Code – 110001, New Delhi | Goods And Services Tax Network, East Wing, 4th Floor, World Mark – 1, Aerocity, New Delhi-110037 |
GST Officers Names with Contact Numbers and Email
* These numbers and email addresses are only to be used in very crucial circumstances.
Sh. Arun Goyal – 21400540/ 23762656(181) – arungoyal@nic.in
Sh. Shashank Priya – 21400543/ 23762656(258) – spriya@nic.in
Sh. Dheeraj Rastogi – 21400539/ 23762656(188) – Dheeraj.rastogi@icegate.gov.in
Sh. Gauri Shankar Sinha – 21400542/ 23762656(101) – Gs.sinha@gov.in
Sh. Jagmohan – 21400541/ 23762656(102) – Jagmohan.1965@gov.in
Ms. Thari Sitki – 23762656(116) – Thari.sitki@nic.in
Sh. Rakesh Aggarwal – 23762656(180) – Rakesh.agarwal65@gov.in
Sh. T.G. Kaushik – 23762656(113) – Kaushik.tg@gov.in
- Contact Detail of Sectoral Groups on GST
- Contact Details of GST Seva Kendra
- Email ID of the officers of CGST
GST Help on Social Media
Ministry of Finance: https://www.facebook.com/finmin.goi/
PM Office India: https://www.facebook.com/PMOIndia
Twitter.com/pmoindia
Twitter.com/arunjaitley
Twitter.com/askGST_GOI
GST Helpline through Mobile Apps
There are now many dedicated mobile apps for the purpose of helping people with their GST related queries and complaints.
CBEC GST App: https://play.google.com/store/apps/details?id=com.cbec.gst
GST Rate Finder: https://play.google.com/store/apps/details?id=in.gov.cbec.gsttaxratemanual
Private GST Helpline Options
GST Help via Email: https://www.gsthelplineindia.com/contact.php
Social Media
Facebook Page: https://www.facebook.com/gstsystemsindia/
Twitter Page: https://twitter.com/gstindia
Twitter Handles: @askGST_GOI, @askGSTech
Youtube Page: www.youtube.com/channel/UCFYpOk92qurlO5t-Z_y-bOQ
Linkedin Page: www.linkedin.com/company-beta/13204281
Mobile Apps
https://play.google.com/store/apps/details?id=com.gsthelpline
https://itunes.apple.com/us/app/gst-help-line/id1151364557
https://play.google.com/store/apps/details?id=com.iconma.gstndealer
https://play.google.com/store/apps/details?id=com.offlineappsindia.gst
https://play.google.com/store/apps/details?id=com.appstane.gstbill
Websites and Blogs
https://www.gst.gov.in/
https://www.gstn.org/
https://www.gsthelplineindia.com/
https://blog.saginfotech.com/
https://www.cbec.gov.in/htdocs-cbec/gst
[Editor Note: GST Helpline Number, Email ID, Officers’ contact number and their email address are the helpdesk where people can ask their queries directly from the Indian Government. If you have any comments, suggestions, and of course any corrections, please contact us via the comment section. We frequently reply to all blog comments.]
GST payment is paid on 6th October 2017 for October month and not showing in the payment of Tax.
If tax paid challan credits to the tax ledger of the respective person then there is no issue, it can take time to show. Please check GST payment process.
Sir/Madam
I did some mistake in filling gstr 2 ,therefore i would like to ractify the return. please show me the way for filing revised return.
thank you
Please review this blog post to correct GST return mistakes.
i have mention to change pricipal addrdess 20 days passed 45 email sended to help desk .105 ph calls done to customer care poor service for gst paid number ,gst no 07ALUPB7500K2ZW
Dealer has opted composition scheme and approved within time, his return filing period was changed to quarterly but subsequently it was changed to monthly, what to do, last date of return filing 15/11/2017 for the month of September. In order to comply with the current return filing period he has to face a big amount of late fee.
Please review the article to know about GST composition scheme.
Dear Admin,
GST is in inital stage. We welcome GST regime. We are doing a lot effort to file clients return in time. Due to human intervention and continuance work, it possible by mistake punch wrong figure or in wrong head and its happen. We want some relaxation like revise option .Revise option may be for 2 or 3 days.
If it will happen then it will great help to GST practitioner as well as to trader.
Nil return unable to filing for July. Error occurs shows when repeated trying.Solve our Problem
Please read the post to know how to file a Nil return.
Sir,
First we filed GSTR3B for July by wrong. After request mail to helpdesk they open the portal for correction. But now the GSTR3B not saved. When saving continue error occurs. How we save our GSTR3B and filing. Please reply and slove this problem.
You can file all your GST returns with Gen GST Software in an easy way.
For GST registration: Though the DSC is accepted by the GST portal, unable to affix the DSC for registration. The form is 100% complete. Why?
Please check: GST registration process and rules
i have filing GSTR3B in july to november. i have not specify the integrated tax from ITC. i have specify the value of integrated tax added to CGST & SGST.
Please read this blog to clear all your doubts about GSTR-3B
Sir,
I am been appointed on Clock Hour Basis (C.H.B.) in an Govt. aided Law College in Mumbai. The College pays me a remuneration of Rs.500/- per lecture. The College is going to pay me the remuneration for the month of July, August, September and October, 2017 in which the Institute have informed me that 18% G.S.T. will be deducted from the remuneration. I have the following query in the said facts:
1) Whether educational institutions are covered under G.S.T.?
2) Whether the Law College can deduct G.S.T. for the lectures delivered by me as I am been appointed on Clock Hour Basis (C.H.B.) in an education institute?
Please read this post: GST on education sector
please mentioned effective date of changes gst rate vide notification no 34/2017-central tax(rate) published on 1 3rd October 2017
Please read the post to find GST rate changes at 23rd GST council meeting.
Changes in GST rates
THE MONTHLY RETURN HAS BEEN FILED. After that a customer has returned the material saying that it is not matching his requirement. how to cancel the bill and how to file return for this
Once your return has been filed, it cannot be cancelled, but any correction of errors which identified after the return has been filed, can be revised within due date for filing of return for the month.
Sir, any provision you made for GSTR-4 correction/ edit etc, One you return has been filed, it can’t be cancelle.
GSTR-4 return cannot be revised, once it has been filed. Any mistake/error can be revised on next month’s return.
Hello : During GST online payment, Instead of SGST same amount of money paid in CESS
How to file for Refund ? Process & Time Required ?
Know GST Refund Process here.
I couldnot able to revise Trans 1 and not able to file trans 2 for august month
Please read this post: TRAN 1 and TRAN 2
Wonderful post and such a fantastic information that you gave to us. Thank you so much for it. You made a good site and also you sharing the best information on this topic. I am impressed with your site’s blog. Thank you all
Profile is updated 100% still cant getting payment page of gst
Please find GST payment process here.
Hi, i have uploaded supplier Invoices in 4(B2B) sheet marking as Reverse Charge but unfortunately, i have already paid the tax. i have submitted the GSTR 4 and i want to revise the same. I am yet to file the returns.
Kindly suggest the procedure to reset the Submit status.
Please read here guide about GSTR-4.
Instead of paying late fee I paid it as penalty how to change classification ?
Please specify your query.
Dear Sir,
our Firm sale The Good To Special Economical Zone With Payment Of IGST.Our Firm Filed GST Retun With Payment OF TAX In Sep.-2017. Electronic Credit Register Is Not Shown Such Amount Yet Now.How Can I Receipt Of Such Refund?How Can I Ensure Refund Amount Shown Our GST Site?
Please read here in detail about the Refund under GST.
hi
we have paid cgst instead of igst and claim for refund on 30/11/2017 but till now dont get our money back
If it takes more than 2 weeks in refund process, the claimant to be paid an interest on refund amount at a fixed rate.
Sir HSN code & rate of tamarind .we can’t understand clearly so please clear our confusion on tamarind.
Tamarind Fresh – HSN Code 08109020 – 0% GST
Tamarind Dried – HSN Code 08134010 – 5% GST Rate
Madam/Dear Sir,
We have to reverse Tran-1 Credit of Central Tax only in GSTR-3B but it automatically shows same amount in State/UT Tax field under Sl. No. 4.(B)(2) Others which is un-editable. On account of this we are forced to bear an additional liability under State Tax.
Therefore request you to get issue resolved and allow us to reverse the amount in Central field only.
Looking forward for your prompt resolution.
Thanking you
Crompton company making water geysers are selling there product in same price but the GST on it reduces to 18% forme 28% earlier. But they are not pass the benifit of GST to the consumer’s.
Such a benefit should be pass on to the consumers. Please contact Anti profiteering committee for complaining about such issue.
Dear Sir,
How to claim Deemed Export refund by supplier.as we have supply against EPCG license to our gujrat customer.
Currently, the refund under deemed export for a recipient of the supply is available on the portal. For refund of supplier please contact helpline for the same.
There is no provision in Portal for Supplier to apply for Refund under Deemed Exports. Currently there is provision for recipient to apply. Pls let us know how this can be done
Please contact GST helpline for the same as when such option will be made available.
Dear sir
Where i get all notification what is changes in GST everyday and how.
Please read GST return guide for any update or changes.
I had applied for refund application for the period 01/05/2018 to 30/09/2018, while filing the refund application inadvertently filed NIL instead of Huge Refund amount.
If you have any issue, GST Help Desk no: 0120-4888999. Read How to claim GST refund here.
Hello, Could you please guide me on the situation below, I raised an INR invoice along with GST for Consultancy services that I have performed for the past months, the vendor is not paying the GST & not responding back to any phone calls and/or messages.
Please let me know how to proceed and whom should I have to complain so that I can let the concerned authorities know about it.
Thanks
Please read here about GST fraud Complaint.
I have been made a mistake of filing GSTR 1 in july 2017 in the Financial year 2017-18. The mistake was we have wrongly entered the B2B IGST invoice in B2C (others) now i want to rectify this mistake in current month GSTR1 Amended B2C. But in GST portal – returns – march 2019- GSTR1- 10.amended B2C others -year 2017-18 – month July doesn’t opened. i have facing this problem continuously.Hereby what is the solution for rectifying this issue?
GSTR 1 Revised date reflecting in the amended invoice should not be later than the last date of the original invoice tax return period.
Seller is not paying GST for Sep 17 and 0ct 17 bills in spite of collecting GST from us .amount of GST appro Rs 14000 .We have sent him notice but no responce from him. Due to these we are not getting GST credit and can’t file annual return of 17 -18 .Where to complain ? It’s GST fraud .
You can check GST Help Desk Number and Email ID in this post.
Let
Me know e mail I’d where I can lodge complaint
Dear Sir
when giving user name and pass word in gst portal screen shows “System Error Occurred” Pl. try after some time this problem continuing last 2 and half months. how can rectify this problem? tell me sir.
Please re-check your password whether it is correct or not.